When the call went out for volunteers from the Australian Public Service to help process an unprecedented number of claims as a result of COVID-19, Briony Solomon immediately put her hand up to help.
Ms Solomon, who usually works with the Defence HR Services Team in South Australia, has been redeployed to Services Australia in Adelaide as part of the whole-of-government response to the pandemic.
She’s working with a team from multiple government agencies, such as the Finance, Education and Agriculture departments, as well as the Australian Electoral Commission to process the enormous number of job seeker applications.
“Nationally, the number of claims had risen in early April. Helping to process these claims has been our priority and we are working hard to ensure we support those in the Australian community who need help” Ms Solomon said.
“Not only has it been a positive outcome for Australians, but I have learnt a lot from working alongside my public service colleagues and will be taking some of what I have learnt back to my role in Defence.
“It is gratifying knowing the work we are doing is having a positive impact on those Australians affected by the disruption as a result of the COVID-19 pandemic.”
Services Australia has processed more than one million job seeker claims since mid-March.
The Prime Minister reflected on the public service response to the pandemic.
"The public service response to this, I'm very proud of what they're doing," he told Nine Radio.
"I mean, they cop a bit of flak every now and then, as you know. But I'll tell you, in this crisis, I'm very proud of our public servants."